Terms of Use

 

TERMS & CONDITIONS

1. GENERAL

This Website ("www.meocatfood.com") is owned and operated by Rahvita Business Solution (hereinafter referred to as the “Owner” or the “Company”), a company incorporated under the Companies Act, 2013 of India, having its Registered Office at 83/84, Orbit Mall, Pune - 411006 India. The Company is the sole owner, operator, author, and publisher of this Website.

By using any service on Meo Cat Food, you acknowledge that you have read, understood, and agreed to these Terms of Use, along with our Privacy Policy.

By accessing or using Meo Cat Food in any manner—including visiting, browsing, purchasing, or contributing content—you agree to be bound by these Terms.

2. ACCEPTANCE OF TERMS

These Terms of Use (hereinafter referred to as “Terms” or “Agreement”), along with any other policy, statement, or guideline posted on this Website, form a binding contract between Rahvita Business Solution and you (the “User” or “Customer”).

By visiting, registering, or shopping at www.meocatfood.com, you accept these Terms and Conditions. If you use any current or future service of the Company or purchase from affiliates or third-party vendors through the Website, you will also be subject to the respective guidelines and terms of such services.

If you do not agree with these Terms, you must not use this Website or its services.

3. MODIFICATION OF TERMS

Meo Cat Food reserves the right to change, modify, amend, or update these Terms at any time at its sole discretion. While we may notify you of significant changes, it is your responsibility to review the Terms regularly. Continued use of the Website after modifications implies acceptance of the updated Terms.

4. ELIGIBILITY

Use of this Website is permitted only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Minors (under 18 years), un-discharged insolvents, or otherwise “incompetent to contract” individuals are not eligible to use this Website.

If you are under 18, purchases must be made by a parent or legal guardian. Users are prohibited from maintaining more than one account or transferring their meocatfood.com account to another party.

The Company bears no responsibility for disputes arising from misuse of accounts, including unauthorized transactions made with your credentials.

5. PROHIBITED USES

You are granted a limited license to access and use the Website for personal purposes. However, you may not:

  • Reproduce, distribute, modify, display, publish, or commercially exploit Website content.

  • Infringe or violate intellectual property rights belonging to Meo Cat Food.

  • Republish, archive, or store Website content for public or commercial use.

  • Insert malicious code, viruses, worms, or engage in hacking attempts.

  • Decompile, reverse engineer, or manipulate the Website in any way.

  • Use automated tools (robots, spiders, crawlers) to extract data.

  • Use the Website for illegal purposes, unsolicited advertising, or to benefit another business.

Any unauthorized use terminates your license to access the Website.

6. PRODUCT INFORMATION, PRICING & PROMOTIONS

We strive to provide accurate product details, pricing, and descriptions. However, typographical or system errors may occur. If a product is listed at an incorrect price or with inaccurate information, Meo Cat Food reserves the right to cancel the order and refund any payment received.

  • All prices are displayed in Indian Rupees (INR) and may change without notice.

  • Product colours and measurements are displayed as accurately as possible but may vary slightly.

  • Promotional codes may be issued from time to time, valid only under specified conditions. Only one discount code can be used per order.

  • You are required to create an account to place an order, allowing you to view past purchases and invoices.

The Company is not responsible for products or services offered by third-party vendors listed on the Website.

7. TAXES

You are responsible for paying all applicable taxes (including GST, duties, and cesses) associated with product purchases.

8. ERRORS & OMISSIONS

The Website may occasionally contain inaccuracies, typographical errors, or omissions related to product descriptions, pricing, promotions, and availability. Meo Cat Food reserves the right to correct such errors without prior notice, even after an order has been placed.

9. CONTRACT FOR SALE

When you place an order, you confirm that you have read and accepted these Terms.

  • Payments must be made at the time of purchase unless opting for Cash on Delivery (if available).

  • Payment processing is handled securely via third-party payment gateways (e.g., Razorpay, PayPal). Meo Cat Food does not store credit/debit card details.

  • The Company retains the right to accept or decline any order. A contract is formed only upon confirmation of your order.

10. INTELLECTUAL PROPERTY

All content on this Website, including text, images, graphics, and layouts, is the property of Rahvita Business Solution. You may not reproduce, copy, or create derivative works without prior written consent.

11. LINKS TO OTHER SITES

The Website may contain links to third-party websites for convenience. Meo Cat Food does not endorse or assume responsibility for external content, products, or services accessed through such links.

12. WARRANTIES & LIABILITY

To the fullest extent permitted by law, Meo Cat Food disclaims all warranties (express, implied, or statutory) and shall not be liable for damages, losses, or expenses arising from the use of this Website or its content.

13. PRIVACY

Your use of this Website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Website, you consent to such practices.

14. ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your account credentials. Any transactions or activities conducted through your account will be deemed authorized by you. Notify us immediately in case of unauthorized use.

15. CANCELLATION POLICY

  • By Meo Cat Food: We may cancel or refuse an order due to unavailability, errors, or suspected fraud. Refunds will be processed within 15–20 working days.

  • By Customer: Orders may be cancelled within 24 hours of placement if not yet processed. Processed orders cannot be cancelled.

The Company’s decision on cancellations shall be final.

16. FRAUDULENT ACTIVITIES

Any fraudulent use of the Website will result in cancellation of orders, recovery of costs, and possible legal action.

17. VOUCHERS & PROMOTIONS

Vouchers or promotional codes issued by Meo Cat Food are valid for a limited time and may be modified or withdrawn at the Company’s discretion.

18. DISCLAIMER

You acknowledge that you are accessing and using the Website at your own risk. If you are dissatisfied with the Website, its contents, or these Terms, your sole remedy is to stop using the Website.

19. INDEMNIFICATION

You agree to indemnify and hold harmless Meo Cat Food, its parent company (Rahvita Business Solution), affiliates, officers, employees, and agents against any claims, damages, or expenses arising from your violation of these Terms, applicable laws, or third-party rights.

20. GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of India. Any disputes shall be subject exclusively to the jurisdiction of the courts in New Delhi, India.

21. GRIEVANCE REDRESSAL

For complaints or concerns regarding Website use, products, or services, please contact our Grievance Officer:

📞 Phone: +91-6364002198
✉️ Email: contact@meocatfood.com

We aim to address and resolve grievances promptly.

22. TERMINATION

Meo Cat Food may terminate your access to the Website at any time without prior notice. Upon termination, all provisions relating to Indemnification, Disclaimer, and Governing Law will survive.

23. ENTIRE AGREEMENT

These Terms constitute the complete agreement between you and Meo Cat Food. If any provision is deemed invalid, the remaining provisions shall remain in full effect.

Note: This Agreement is published under Section 3 & 3-A of the Information Technology Act, 2000, and Rule 3(1) of the Information Technology (Intermediary Guidelines) Rules, 2011.